Privacy statement

Fairtrade Original, based at Multatulilaan 12, 4103 NM Culemborg, is responsible for the processing of personal data as stated in this privacy statement.

Contact details:
Multatulilaan 12
4103 NM Culemborg
(0345) 54 5100

Harold Goessens is the Data Protection Officer of Fairtrade Original. He can be reached via

Personal data that we process

Fairtrade Original processes your personal data when you make use of our services and/or when you provide them to us yourself.
Below you will find an overview of the personal data we process:

  • First name and surname (only when you provide these for the newsletter and/or fill in the contact form).
  • Email address (only if you provide this for the newsletter and/or fill in the contact form).
  • IP address
  • Location details
  • Information about your activities on our website
  • Internet browser and device type
  • Data about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)


Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at and we will delete that information.

We process data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary in order to perform our services.
  • To deliver goods and services to you following a win promotion
  • Fairtrade Original analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences and the prevention of spam.
  • Fairtrade Original monitors your surfing behavior on various websites in order to tailor our products and services to your needs.

How long we retain personal data

Fairtrade Original retains the following personal data:
E-mail address: this data is hosted in the Netherlands. We keep this data until you decide to unsubscribe from the newsletter.

Sharing personal data with third parties

Fairtrade Original will not sell your details to third parties and will only provide these details if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf in order to ensure the same level of security and confidentiality of your data. Fairtrade Original remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Fairtrade Original uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Fairtrade Original uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to ensure that the website works properly and can be optimized. In addition, we place cookies that track your surfing behaviour so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked permission to place them.

You can unsubscribe from cookies by configuring your internet browser so that it no longer stores cookies.
You can also delete any information previously stored in your browser settings.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below you will find an overview:


Google Analytics is used to measure the use of the website.

Social Media

Twitter is used to enable content sharing via Twitter.

Facebook is used to enable content sharing via Facebook and retargeting.

Instagram is used to enable content sharing via Instagram and retargeting.


MyFonts is used to display the correct fonts on the website.

The exact cookies that will be placed are:

Functional cookies

Validity: expires after session
Contents: code of numbers and letters
Purpose: keeping track of the current session

FTO acceptance cookies:
Validity: 1 year
Contents: true when user closes cookie message
Purpose: to keep track of whether the user has closed the cookie message?

Cookies web statistics

Google Analytics:

Validity: 2 years
Contents: code of numbers and letters such as GAx.x.xxxxxxxx.xxxxxxx.xxxxxxxx
Purpose: To differentiate users

Validity: 1 minute
Contents: contains the value 1 when set
Objective: To restrict requests to Google’s web servers if this cookie already exists.

Validity: 1 day
Contents: code of numbers and letters such as GAx.x.xxxxxxxx.xxxxxxx.xxxxxxxx
Purpose: To differentiate users

More information about Google’s privacy policy and the functionality of cookies:


Validity: 1 day
Contents: code of numbers and letters
Purpose: If a user is logged into Facebook, the “like” functionality can be used via these cookies.

lu,xs,s, presence, act, c_user, csm, p, fr, datr
Validity: maximum 2 years
Purpose: this cookie sees which pages and messages you are viewing. This allows us to show you relevant ads and offers on Facebook.

Privacy policy Facebook:

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to revoke any permission for data processing or to object to the processing of your personal data by Fairtrade Original and you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Fairtrade Original would also like to draw your attention to the fact that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority.

How we secure personal data

Fairtrade Original takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via

To best preserve the original flavours, we strive to prepare and pack our products locally.
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